The Route to Business Excellence

You have defined your vision of Business Excellence ? the products and services to be provided, the service levels to support them, the appropriate organisation and skills, the benefits to be realised, the financial results to be achieved ? and now you need to bring it to fruition. At Campion Willcocks we have been helping …

Under performance

Senior managers now appear to appreciate that if they are to achieve their strategic plans, they should adopt a more balanced approach to measuring performance by considering financial and non-financial performance measures. Considerable attention is presently being given by a number of so-called leading edge companies to developing a more comprehensive and integrated set of …

Interest

Interest among directors and managers in performance management as a tool for delivering strategic objectives is well-established in the management literature. However, this interest has been heightened in recent years by several factors. First, the rise of the Total Quality Management movement drew the attention of managers to the importance of focusing on the customer …

Process

The people part of the equation is as important as processes. Leadership is a vital issue but no less important is communicating the vision throughout the company. The difference between tabletki na erekcje http://www.hotellindbergh.com/sukces-lekow-na-impotencje-sildenafil/ a strategic and an ad hoc approach to training is the difference between business excellence and a business “getting by”, believes …